We have designed a number of convenient payment methods so paying your Gotalk account couldn't be easier.

Credit / debit card
You can use your credit or debit card to Top-Up your account either via the web or over the telephone. The minimum top-up amount is 20. We are unable to accept payment from the following cards; Electron, Diners Club.

Auto Top-Up
You can use your credit or debit card to automatically Top-Up your account. This means that when your account reaches a certain level - usually 5 - we will automatically Top-Up your account with a pre-agreed amount of money. This saves you the hassle of having to remember to Top-Up your account and we offer Auto Top-Up customers a discount of 5% off their call charges.

Cheque / Postal order
You can pay into your account by sending us a cheque or postal order to our customer services department at the following address:

Gotalk Customer Services
Bishopsgate Court
4-12 Norton Folgate
E1 6DB

Please remember to write your account number on the back. It will take a few days for your cheque to clear and the credit to show in your account.

Interactive Voice Response (IVR) top-up
You can also top-up your account yourself by a previously agreed amount by registering your credit card with our customer services team. Once this is done you can dial into your Gotalk account and follow the voice prompts to input a short code.

Website top-up
You can also Top-Up your account online. Once you've logged into your account at www.gotalk.co.uk, you can select which registered credit or debit card you wish to use and the amount you wish to Top-Up your card with.

If you have any further questions about how to pay for your Gotalk account, please contact our customer help line free on 0800 097 7777

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