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We have designed a number of convenient payment methods so
paying your Gotalk account couldn't be easier.
Credit / debit card
You can use your credit or debit card to Top-Up your account
either via the web or over the telephone. The minimum top-up
amount is £20. We are unable to accept payment from the
following cards; Electron, Diners Club.
Auto Top-Up
You can use your credit or debit card to automatically Top-Up
your account. This means that when your account reaches a
certain level - usually £5 - we will automatically Top-Up your
account with a pre-agreed amount of money. This saves you the
hassle of having to remember to Top-Up your account and we offer
Auto Top-Up customers a discount of 5% off their call charges.
Cheque / Postal order
You can pay into your account by sending us a cheque or postal
order to our customer services department at the following
address:
Gotalk Customer Services
3rd Floor
Argyle Centre
York Street
Ramsgate
Kent
CT11 9DS
Please remember to write your account number on the back. It
will take a few days for your cheque to clear and the credit to
show in your account.
Voucher top-up (available shortly)
You will soon be able to use a Gotalk top-up voucher to add
credit to your account. The vouchers can be purchased from
electronic terminals which will be installed in various
locations in the UK. You will simply need to dial into your
account and enter a code then you will be asked to enter your
Top-Up voucher PIN number and your account will be topped up by
the value of the voucher.
Interactive Voice Response (IVR) top-up
You can also top-up your account yourself by a previously
agreed amount by registering your credit card with our customer
services team. Once this is done you can dial into your Gotalk
account and follow the voice prompts to input a short code.
Website top-up
You can also Top-Up your account online. Once you've logged into
your account at www.gotalk.co.uk, you can select which
registered credit or debit card you wish to use and the amount
you wish to Top-Up your card with.
If you have any further questions about how to pay for your
Gotalk account, please contact our customer help line free on
0800 097 7777 |